e-mail, chat Creating documentation and delivering customer and staff training where required Hybrid role (night shift), potential for limited travel to customer sites Covering support hours on both day and night not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Management: Take accountability for cases in the department, mitigating risks and providing support and escalation
and our commitment to delivering exceptional service to everyone we engage with is unwavering. Our client maintenance, and deactivation of supplier and customer records across all systems. Building and nurturing
and our commitment to delivering exceptional service to everyone we engage with is unwavering. Our client maintenance, and deactivation of supplier and customer records across all systems. Building and nurturing
terminals Dispatch of Point of Sale terminals to customers (merchants) Telephonic support to merchants MINIMUM
web applications which includes working with our customer facing portal API. Requirements: Bachelor's or
mobile apps to run the operation, as well as deliver custom microsites for clients on an ongoing basis. We
and its related services; proficiency in user administration, license management, service configuration troubleshooting networking issues. • Knowledge of cloud services, with experience in platforms such as Azure and
analytics for the organization. Implementation of ‘End Customer Data' based on Distributor data within the existing
and our commitment to delivering exceptional service to everyone we engage with is unwavering. A company
and our commitment to delivering exceptional service to everyone we engage with is unwavering. A company