IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
also maintain and increase the standard of customer service across the retail areas, driving team performance strong leadership, organizational planning, customer service, and successful execution of all field operations all stores. Lead and direct the development of department level sales goals and action plans for store is equipped with the necessary tools of trade. Customer engagement – Ensure that all staff are coached coached to understand the importance of a good customer experience. Responsible for managing staff to ensure
above-mentioned position in the Trade Marketing department. The position will report to the Category Manager Consumer/ Competitor Intelligence Channel, Region, and Customer Analysis Brand Performance Tracking Trade &
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
processes to improve business efficiencies, and customer/employee experience and remove inefficient processes providing optimal services and improving service delivery processes to meet or exceed customer expectations
processes to improve business efficiencies, and customer/employee experience and remove inefficient processes providing optimal services and improving service delivery processes to meet or exceed customer expectations
accurate and credible document management within the department and the realization of a clean audit and maintenance Manage the performance of staff assigned to the department. Liaise with the HR division in conducting performance Confidentiality Honesty and Integrity Accountability Respect Service Excellence Sustainable Socio-Economic Transformational
accurate and credible document management within the department and the realization of a clean audit and maintenance Manage the performance of staff assigned to the department. Liaise with the HR division in conducting performance Confidentiality Honesty and Integrity Accountability Respect Service Excellence Sustainable Socio-Economic Transformational