To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance Management Contribute to cost savings within the department to assist with financial goals and targets Operating
Our client is looking to hire a Customer Retention Intern for their YES PROGRAMME. This is a 12-month skills. Enjoy sales and provides excellent customer service. Market Related
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance Management Contribute to cost savings within the department to assist with financial goals and targets Operating
They are committed to delivering exceptional service and support to their clients, and they are seeking Loss) Claims Consultant to join their Claims Department. Position Overview: As an FNOL Claims Consultant assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience throughout the claims process. Provide exceptional customer service and support to policyholders, demonstrating environment. Commitment to delivering exceptional customer service and building positive relationships with clients
They are committed to delivering exceptional service and support to their clients, and they are seeking Loss) Claims Consultant to join their Claims Department. Position Overview: As an FNOL Claims Consultant assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience throughout the claims process. Provide exceptional customer service and support to policyholders, demonstrating environment. Commitment to delivering exceptional customer service and building positive relationships with clients
related to claims. Customer Ensure own understanding and adherence to customer service delivery and Treating Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that workflow the effective resolution of customer queries in order to promote customer satisfaction and retention. Behavioural Competencies Customer Orientation The ability to interact with customers in an effective and efficient efficient manner Competency Definition: Puts customers first and is eager to please them in line with
related to claims. Customer Ensure own understanding and adherence to customer service delivery and Treating Treating the Customer Fairly (TCF) principles to provide specialist support and guidance. Ensure that workflow the effective resolution of customer queries in order to promote customer satisfaction and retention. Behavioural Competencies Customer Orientation The ability to interact with customers in an effective and efficient efficient manner Competency Definition: Puts customers first and is eager to please them in line with
ensure that cash is collected from the allocated customers within the payment terms.
As an
following:
you will play a pivotal role in managing their customers' accounts, ensuring accuracy, timeliness,
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efficient and effective operation of the debtors department at group level Debt collection on all accounts account queries Liaise with clients and sales departments Liaise with branch managers, business units and at all times. Assist in all areas within the department Perform any other reasonable duties assigned required to ensure the smooth operation of the department Matric A relevant financial/credit qualification