Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share information keep communication channels open between departments. Engage with external partner teams to unpack them on performance. Recommend business process/customer journey improvements based on feedback. Marketing
Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share information keep communication channels open between departments. Engage with external partner teams to unpack them on performance. Recommend business process/customer journey improvements based on feedback. Marketing
Application Managers in the Bakery and the Production departments to be based either in Gauteng or Cape Town. The The main purpose is to optimize customer experience, collaborate with internal partners, stay updated and manage multiple projects. Customer Experience: Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Product/Equipment meet customer demands. Market Awareness: Develop strategic plans to identify potential customers and convert
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
the department to ensure best practice processes for the effective functioning of the department and activity on all channels. Managing external marketing service providers campaign artwork. Managing B2B and B2C through rigorous monitoring and assessment of customer and competitor visibility and impact at all shopper engagement programs by channel. Managing customized category/customer solutions based on identified areas
the department to ensure best practice processes for the effective functioning of the department and activity on all channels. Managing external marketing service providers campaign artwork. Managing B2B and B2C through rigorous monitoring and assessment of customer and competitor visibility and impact at all shopper engagement programs by channel. Managing customized category/customer solutions based on identified areas
appropriate policies, procedures, and systems in the department to ensure best practice processes to ensure the the effective functioning of the department and reduce the risk of business loss. - Develop, manage and activity on all channels. - Manage external marketing service providers. - Manage B2B and B2C - Manage campaign through rigorous monitoring and assessment of customer and competitor visibility and impact at all shopper programs by channel. - Manage customised category/customer solutions based on identified areas of growth
appropriate policies, procedures, and systems in the department to ensure best practice processes to ensure the the effective functioning of the department and reduce the risk of business loss. - Develop, manage and activity on all channels. - Manage external marketing service providers. - Manage B2B and B2C - Manage campaign through rigorous monitoring and assessment of customer and competitor visibility and impact at all shopper programs by channel. - Manage customised category/customer solutions based on identified areas of growth
Responsible for ensuring that the products meet the customer needs, preferences, and expectations, as well analyzing customer feedback, and optimizing product pricing and promotions. Ensure customer satisfaction satisfaction by analyzing customer journeys and surveying customers Assist Ecommerce team with analysis and improvement improvement of customer processes and inventory improvement through generating product reports for decision limited to: Collaborate on developing e-commerce customer experience and operational plan to support business
media marketing, customer loyalty programs Work closely with Rectron marketing departments to ensure that Submit marketing briefs to the internal marketing department on time, giving the team sufficient time to work marketing department, manager, external agencies and vendors Directly liaise with the finance department at success/failure of activity Customer and Sales Enablement- Face to face or online for customers and internal Based Based on requirements of customers, awareness that needs to be driven, or Events In-person events focusing