meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM and maintaining robust relationships with customers and service partners. Your problem-solving skills are decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently teams to meet the needs of our growing business customers.
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A understanding of financial platforms and data services is critical to this role.
 integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa Mapping network printers Service Delivery Working together as a team to reach department/team's goals by respecting each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles experience installing, configuring, and supporting customers' home automation systems (preferably Control4 productivity applications and Zuper or equivalent field service management systems 1 year of experience installing installing, configuring, and supporting customers' home automation systems Proficiency configuring basic general productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
experience installing, configuring, and supporting customers' home automation systems (preferably Control4 experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
Our client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
following: Ensure the daily operations within the department. Manage, direct and monitor the performance of Effective liaison, support and assistance to various departments. Reporting on a monthly basis or as otherwise reports and customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings
required with above services throughout Technical Services Valuations Department,
e-mail, chat Creating documentation and delivering customer and staff training where required Hybrid role (night shift), potential for limited travel to customer sites Covering support hours on both day and night not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Management: Take accountability for cases in the department, mitigating risks and providing support and escalation
Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource and performance standards to ensure high-quality service delivery. Monitor key performance indicators (KPIs) drive process improvements. Maintain a focus on customer satisfaction and work to resolve escalated issues in operations management, preferably in a customer service or technical support environment. Strong leadership the ability to collaborate effectively across departments. Experience designing and delivering training