the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time to time depending on the workload. Attend to customer telephonic call or emails by understanding the corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
To be multi-skilled in the Donation Testing Department to perform routine testing and where required ensuring timeous release of results. 3.5. Liaise with Service engineer after hours and give accurate information leave or busy times 6.4. Attend and contribute to department meetings 6.5. Assist with evaluations, trials Orientation Perseverance 3. Interpersonal Customer Service Orientation. Teamwork Knowledge Sharing 4
To be multi-skilled in the Donation Testing Department to perform routine testing and where required ensuring timeous release of results. 3.5. Liaise with Service engineer after hours and give accurate information leave or busy times 6.4. Attend and contribute to department meetings 6.5. Assist with evaluations, trials Orientation Perseverance 3. Interpersonal Customer Service Orientation. Teamwork Knowledge Sharing 4