Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently teams to meet the needs of our growing business customers.
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A understanding of financial platforms and data services is critical to this role.
 integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure
following: Ensure the daily operations within the department. Manage, direct and monitor the performance of Effective liaison, support and assistance to various departments. Reporting on a monthly basis or as otherwise reports and customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings
required with above services throughout Technical Services Valuations Department,
Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource and performance standards to ensure high-quality service delivery. Monitor key performance indicators (KPIs) drive process improvements. Maintain a focus on customer satisfaction and work to resolve escalated issues in operations management, preferably in a customer service or technical support environment. Strong leadership the ability to collaborate effectively across departments. Experience designing and delivering training
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vendors and competitors' products. Investigate customers of data centre operations complains, determine of market position and trends for solutions and services. Display knowledge of local authority and town implement designed solutions in accordance with the customer needs. Selects appropriate technical options optimising or major repairs. Authorizes budgets, estimating labour, material and construction costs. Plans, supervises the business. Contribute to the development the Service Level Agreements (SLA), evaluate performance and
including ICT, investments, and other business-related services. Minimum Requirements: Relevant degree (Finance experience in ICT (digital infrastructure and services including mobile money) and related project development with all stakeholders. Collaborate with other departments and team members. Please do not apply using Scanned with all stakeholders. Collaborate with other departments and team members. Relevant degree (Finance, Engineering experience in ICT (digital infrastructure and services including mobile money) and related project development
including ICT, investments, and other business-related services. Minimum Requirements: Relevant degree (Finance experience in ICT (digital infrastructure and services including mobile money) and related project development with all stakeholders. Collaborate with other departments and team members. Please do not apply using Scanned with all stakeholders. Collaborate with other departments and team members. Relevant degree (Finance, Engineering experience in ICT (digital infrastructure and services including mobile money) and related project development
business objectives and delivering exceptional customer services. · Experience in directly delivering large large IT transformation programs to customers · Involvement in co-creating technical solutions, project implementation Experience in Banking, Financial Services and Insurance domain customers · Experience working as a senior senior client/account management in a professional services/consulting organization to include managing an Experience in Banking, Financial Services and Insurance domain customers · Experience in directly delivering
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