Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
ong>Training Administration:
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
including developing test plans, conducting trainings, and creating informative literature for stakeholders including product documentation, user manuals, and training materials, to support the introduction of new understand for customers. Conduct Trainings: Develop and deliver training sessions for internal teams and smooth transition to new products or services. Trainings may include product demonstrations, software tutorials presentations. Feedback Collection: Establish mechanisms for collecting feedback from internal teams,
/>- Design, install and manage security mechanisms that protect the company's network and information
will be an added advantage.
Training and Knowledge areas:
- Knowledge
compliance. Design, install and manage security mechanisms that protect the clients's network and information CISM, SCCM and COBIT will be an added advantage. Training and Knowledge areas: Knowledge of Patch Management
quality.
- Develop and implement feedback mechanisms to gather customer insights.
- Foster a
collective objectives.
- Facilitate regular training and development programs to ensure team effectiveness
Infrastructure i.e. switch implementation projects, mechanical & electrical systems. (HVAC, UPS, BMS, Access