aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
tyre fittings and repairs. Facilitating customer calls, complaints and queries; ensure it is followed through
tyre fittings and repairs. Facilitating customer calls, complaints and queries; ensure it is followed through
Company's Supplier Network Collaboration (SNC) Portal Call in component stock in accordance with production
catalogue of services requests Logs and tracks calls using the incident and problem management database
catalogue of services requests Logs and tracks calls using the incident and problem management database