Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer certificate FAIS compliance RE5 an advantage A valid Driver's licence and your own car A clear criminal and
Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer certificate FAIS compliance RE5 an advantage A valid Driver's licence and your own car A clear criminal and
the ability to generate engaging content
role in overseeing and enhancing the customer service experience across all branches of the car rental department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery organisation. Act as a role model for exemplary customer service practices and behaviours. Team Management and Development: procedures to ensure consistency and excellence in service delivery. Conduct regular audits and assessments
role in overseeing and enhancing the customer service experience across all branches of the car rental department to optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic customer service policies and procedures across all branches. Ensure consistency in service delivery organisation. Act as a role model for exemplary customer service practices and behaviours. Team Management and Development: procedures to ensure consistency and excellence in service delivery. Conduct regular audits and assessments
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience handle team and customer emotions in a service industry where service interruption is common. 2 years Team
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience handle team and customer emotions in a service industry where service interruption is common. 2 years Team
to be authorised to the service provider and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: • Finance Division to improve on service delivery issues regarding payment authorisations Manager, to ensure that service providers strictly adhere to the current service level agreement • Claims External Daily relationships with: • Customer Service: provide exceptional customer experience throughout
to be authorised to the service provider and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: • Finance Division to improve on service delivery issues regarding payment authorisations Manager, to ensure that service providers strictly adhere to the current service level agreement • Claims External Daily relationships with: • Customer Service: provide exceptional customer experience throughout
to be authorised to the service provider and the correct appointment of service providers to the claims
and communicate with the appropriate specialist service providers to engage on each claim, such as engineers
relationships with:
• Finance Division to improve on service delivery issues regarding payment authorisations
service providers strictly adhere to the current service level agreement
•
claims
External Daily relationships with:
• Customer Service: provide exceptional customer experience throughout