just meet but surpass their expectations. Be the driving force steering the entire business towards a tech-infused facing teams to a standard of excellence Own and drive NPS & CSAT Prioritise brand sentiment drivers tracking, NPS, market listening, polls & surveys Drive quality engagements with our customers through all teams to deliver exceptional customer experiences Drive & review all customer communications & actions
& social media strategy for the business and drive exceptional excellence across channels, context
Bachelor’s Degree (Marketing or Business) and have the drive to own and manage relationships between brand and
& sharpen our product positioning to further drive growth of the core business.
and execute engaging multi-channel campaigns to drive customer engagement, retention, and sales
consumer insights to identify growth opportunities and drive innovation in product development as well as marketing
tactics to get the word out about our company and drive qualified traffic to us. Deploy successful marketing
tactics to get the word out about our company and drive qualified traffic to us. Deploy successful marketing
consumer insights to identify growth opportunities and drive innovation in product development as well as marketing
passion for understanding market dynamics and driving business growth. Advanced Excel Skills R25,000