Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure self-audits resolving problems before escalating to the next level. Resilience Perseveres toward the goal when faced Identifies probable causes of problems from the information. Decision Making Makes decisions impacting on everyday life. Understands information presented mathematically on a simple level with the aid of practical Management Acts as a mentor for individuals at lower levels. Provides feedback. Manages the work environment
Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure self-audits resolving problems before escalating to the next level. Resilience Perseveres toward the goal when faced Identifies probable causes of problems from the information. Decision Making Makes decisions impacting on everyday life. Understands information presented mathematically on a simple level with the aid of practical Management Acts as a mentor for individuals at lower levels. Provides feedback. Manages the work environment