calls to ensure user support and that high service levels are maintained.
require you to work on some Saturdays, Sundays and public holidays as per a roster. General office administration: various departments both at branch and head office level Dispatching · Overseeing the activities of the technicians
require you to work on some Saturdays, Sundays and public holidays as per a roster. General office administration: various departments both at branch and head office level Dispatching · Overseeing the activities of the technicians
vendors or service providers to ensure the highest level of client service. The company is a Linked Investment knowledge of the products as well as legislation related to LISPs. ESSENTIAL REQUIREMENTS: 3-5 years relevant skills; Afrikaans - speaking and writing; Business related degree; PLEASE NOTE: Only suitably qualified candidates
vendors or service providers to ensure the highest level of client service. The company is a Linked Investment knowledge of the products as well as legislation related to LISPs. ESSENTIAL REQUIREMENTS: 3-5 years relevant skills; Afrikaans - speaking and writing; Business related degree; PLEASE NOTE: Only suitably qualified candidates
contribute high-level support such as strategic planning of network upgrades and high-level network performance problems and queries. Maintains service and quality levels according to of the company business standards procedures. Creates and updates documentation related to installation procedures and troubleshooting written feedback and technical information to all levels of end-users and customer IT management. See Description
in compliance with EUs GDPR directive and any related ISO specifications, (Annual audits/pen tests/p requirements to fulfil objectives
completion and feedback. Maintain service and quality levels according to of the company' business standards procedures. Resolve all calls logged by end users, relating to desktop issues and ensures compliance to SLA written feedback and technical information to all levels of end-users. Must be able to work flexible hours
both Crystal Reports
• Perform other job-related duties as assigned
MINIMUM CRITICAL
skills
• Ability to deal with employees at all levels and good interpersonal skills
• Strong decision
in compliance with EU's GDPR directive and any related ISO specifications, (Annual audits/pen tests/patches) requirements to fulfil objectives Manage all ITC related assets to ensure high availability Interface with strong in observability culture Interface with all levels of employees within the company's group as well