Monitor security alerts and events using SIEM (Security Information and Event Management) tools and other response playbooks for common security incidents and events. Perform threat hunting activities to proactively test and improve incident response procedures. Assist with security tool optimization, tuning, and configuration
department/team's goals by respecting, trusting and assisting each other. Working together as a team to improve delivering Service Desk outputs. Incident Management Assisting with Incident and Problem management by identifying to the x64 / regional desktop support team for assistance. Identifying and reflecting in Services Now all as well as problem re-occurrences, in order to assist with Incident management. Utilising various resources incidents using their specialist in-depth knowledge. Assist in determining/identifying the root cause of an
Management, Change Management, Release Management, Event Management, Service Transition, and CMDB Management recurring incidents, recurring problems, or significant events Identify and define opportunities for process improvement
pain points and opportunities. This role will also assist with developing the processes and tools to bring consumer and driver experiences across the venues and events portfolio in Sub-Saharan Africa. ● Work with external
pain points and opportunities. This role will also assist with developing the processes and tools to bring consumer and driver experiences across the venues and events portfolio in Sub-Saharan Africa. ● Work with external
This industry leading activations and eventing company is currently in need of a Software Development
Management, Change Management, Release Management, Event Management, Service Transition, and CMDB Management Management, Change Management, Release Management, Event Management, Service Transition, and CMDB Management recurring incidents, recurring problems, or significant events - Identify and define opportunities for process
Management, Change Management, Release Management, Event Management, Service Transition, and CMDB Management Management, Change Management, Release Management, Event Management, Service Transition, and CMDB Management recurring incidents, recurring problems, or significant events - Identify and define opportunities for process
restoring services in the event of a server failure or other catastrophic event.
Minimum
restoring services in the event of a server failure or other catastrophic event. Relevant IT Degree / Diploma