enable greater business outcomes. It consists of management practices, tools, organizational structures, Infrastructure ERP (Odoo) Member Portal Project Management Office (PMO) Business Intelligence (BI) How We ROLE OVERVIEW Job Title and Level: Job Title: IT Manager Department: BizTech Functional Area/Team: IT Infrastructure Reports: 3 Skill/Grading Level: Skilled Professional/Manager/Senior Leader Level of Work Mobility/Travel: Yes Organizational Structure/Reporting Line(s): Line Manager: Service Manager Duties and Responsibilities: Ensure all
Project Manager to join their team. The role requires an individual with IT project management experience the project management office competency within the organisation. Overall Project Management responsibilities: criteria are met. • Monitor and apply performance management techniques. • Respond promptly and efficiently and requests within the context of the project. • Manage the project change control process, including the • Monitor and advise upon project finances. • Manage the flow of project information between the team
(Northern Suburbs) is currently looking for a Project Manager to join them on an independent contract basis … … IT / Finance … Responsibilities Develop and manage project plans, timelines, budgets, and resources and mitigate project risks and issues proactively Manage project scope, ensuring it aligns with project communication with stakeholders, including senior managers, vendors, and executive leaders, to provide project BSC / BEng Industrial / Engineering Management / Technology Management, IT or computer science or any related
into the IT Manager. MAIN DUTIES: Support – Helpdesk/ Printers/Microsoft 365 Maintenance – PABX / Active Active Directory/Patch Management Configuration – Laptops/Desktops / New devices EXPERIENCE & REQUIREMENTS:
documentation, development, installation, testing and maintenance of software systems, including integration related
Internal SGT teams First line Telephony support Managing and supporting incidents logged within SLA agreements Hoc Reporting Good people management skill Problem solving skill Time management - prioritizing important Background in IT Services with an emphasis on Service Management Call Center Support experience will be advantageous
telephone and email accurately into the Remedy System Manage end to end all calls logged and providing updates challenges or forthcoming attractions. Escalation and management of calls to agreed SLA’s Avoid requests from from breaching target to meet client’s Manage all Pending UNA requests Applying pre-build images to standard support ((Dealing with executive requests) Asset Management/ reverse logistics (Asset transfers and keeping traits such as attitude, motivation and time management Required to work shifts (24 x 7 x 365) Be prepared
on source control configurations and release management Compile technical documentation when required stakeholders as required during the SDLC Performing and managing regression testing Ensure environment stability Work with the implementation and configuration manager to create deployment instructions and artefacts provide support as agreed with the application manager, some of which could be outside of core business Experience in an IT environment within an investment management or financial sector will be an advantage Technical
Work with the implementation and configuration manager to create deployment instructions and artefacts on source control configurations and release management. Compile technical documentation when required stakeholders as required during the SDLC. Performing and managing regression testing As an intermediate developer provide support as agreed with the application manager, some of which could be outside of core business Experience in an IT environment within an investment management or financial sector will be an advantage Collaboration:
initiative Facilitating group workshops and meetings Manage the product development process by prioritizing Investment / Asset Management SQL, Integration, and API Experience Data Management and Analysis Experience