Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed
communication across multiple jurisdictional client service teams and levels of the organization
Analysis
of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group
all seniority levels of jurisdictional client service teams
Training
Facilitate and provide
experience within the Financial Services industry
Min 5 years Financial Services industry experience
Working
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
providing end-to-end IT management and consultative IT services that create reliable, robust and user-friendly globally renowned suppliers and partners to deliver services and solutions to their clients, helping to secure communication skills • Exceptional knowledge of correct grammar and spelling • Experience in copywriting
systems, policies, and procedures and implement corrective actions.
updates of these items to ensure it is closed out correctly.
Personal
lives the company values.
in End-to-end IT Management and Consultative IT Services. You will also be expected to update the Skills Copywriting and Proofreading. Exceptional knowledge of correct grammar and spelling. Proficient in English verbal
in End-to-end IT Management and Consultative IT Services. You will also be expected to update the Skills Copywriting and Proofreading. Exceptional knowledge of correct grammar and spelling. Proficient in English verbal
maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc level of escalation for the Service Desk attending to more intricate service requests or requests which configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers Virtualization and security hardening. Customer Service experience Education and Training Grade 12 A N