Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape Are Selling: Showcase the unique value of our products/services to potential clients. Listen actively to understand
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Documentation
Shipment bookings
Liaise with service providers
Quotes on orders, back orders etc
changes, trends and likely areas of impact on our services
Pass on information to Area Manager regarding level of knowledge regarding the company and our services
Work with the marketing manager and or Area arising
Visit prospect customers and introduce them to our services.
Perform other job-related duties and responsibilities and for training.
Sells Products/Services & Sales
· Visit companies with fleets, motor dealers etc to sell products/services
· Advise Customers on product availability
telesales representative or other sales/customer service role Proven track record of successfully meeting telephone systems Ability to learn about products and services and describe/explain them to prospective clients existing customers to inform them about a product or service, using scripts Answer questions about products process orders in an accurate manner Ensure that correct quantities of stock are available Ensure that you and sales and note useful information Customer Service: Handle customer grievances to preserve the company's
existing customers to inform them about a product or service, using scripts • Answer questions about products process orders in an accurate manner • Ensure that correct quantities of stock are available • Ensure that and sales and note useful information Customer Service: • Handle customer grievances to preserve the company's as the health and safety of others • Wear the correct PPE in accordance with the company policy and procedures telesales representative or other sales/customer service role • Proven track record of successfully meeting
existing customers to inform them about a product or service, using scripts • Answer questions about products process orders in an accurate manner • Ensure that correct quantities of stock are available • Ensure that and sales and note useful information Customer Service: • Handle customer grievances to preserve the company's as the health and safety of others • Wear the correct PPE in accordance with the company policy and procedures telesales representative or other sales/customer service role • Proven track record of successfully meeting
telesales representative or other sales/customer service role Proven track record of successfully meeting telephone systems Ability to learn about products and services and describe/explain them to prospective clients existing customers to inform them about a product or service, using scripts Answer questions about products process orders in an accurate manner Ensure that correct quantities of stock are available Ensure that you and sales and note useful information Customer Service: Handle customer grievances to preserve the company's
communications effectively.
customer expectations to ensure effective delivery of service. - Total commitment to achieving sales targets trends and customer behaviour. - Evaluate vehicles correctly. - Develop the business to reach set sales targets customer expectations to ensure effective delivery of service. - Total commitment to achieving sales targets trends and customer behaviour. - Evaluate vehicles correctly. Customer and sales management. - Understanding