troubleshooting and support for End-user Computing operations and related infrastructure Candidates should relevant experience including but not limited to: • Operational Support/ Enterprise Services • Managed Services
Governance and Compliance policies and standard operating procedures Continuously improving, strengthening controls. Maintaining security policies and standard operating procedures. Creating user documentation and training access and authorization controls for everyday operations. Testing security procedures, mechanisms, and
and diagnostics. Ability to maintain correct operational procedures. Experience with managing Microsoft
Systems Programming, Database Administration, or Operating Systems Programming. Good understanding of network
management of tools for automation of different operational processes. Must have certifications: AWS Certified
Mathematics, Statistics, Physics, Computer Science or Operations research background Application of statistical
management of tools for automation of different operational processes. Must have certifications: AWS Certified
services experience Must possess essential and operational knowledge in ticketing tools preferably Service
exist between software development, testing and operations teams and keep existing platforms and applications
exist between software development, testing and operations teams and keep existing platforms and applications