join their upmarket Sandton branch as a Car Park Attendant. As a CPA you will be responsible for; assisting
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
and systematic filing of all documents
Communicating all deviations with the port on mail Attending all port meetings regarding loading operations manner. Maintain a high-profile on-board vessel. Attend to Principals' requirements with determination
Communicating all deviations with the port on mail Attending all port meetings regarding loading operations manner. Maintain a high-profile on-board vessel. Attend to Principals' requirements with determination
activities as required.
resolving as required. Compile estimates when required. Attend daily meetings with operations to improve customer requirements and driving continuous improvements Attend to all stakeholder queries and requests (internal
resolving as required. Compile estimates when required. Attend daily meetings with operations to improve customer requirements and driving continuous improvements Attend to all stakeholder queries and requests (internal
level agreements
Customer Invoicing and attending to queries
Customer visits (if required)
Reporting:
Fleet pack/month end Reports
Attending to branch audits
Reporting on daily, weekly