Our client is seeking a dynamic Junior Forensic Assistant to work with a group of forensic investigators clients. The candidate will also assist the teams in adminstration tasks. Assist the team of forensic investigators
members and delivering exceptional customer service assistance.
Key Performance Areas
telephones
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory
address and implement improvements on client service given
and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment
Company world-class products with excellent customer service Duties: Capture full and complete quotations in month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
Company world-class products with excellent customer service Duties: Capture full and complete quotations in month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
Our client is seeking a dynamic Junior Forensic Assistant to work with a group of forensic investigators clients. The candidate will also assist the teams in adminstration tasks. Assist the team of forensic investigators
Reception areas operate at and deliver a high-quality service at all times.
Key Performance
downtime to a minimum
and General Manufacturing sectors. As a leading service provider, we proactively seek out the expressed report progress to management. Monitor new client service roll-out / implementations and escalate non-adherence customer contact detail via KAMs. Monitor the service adherence to agreed client SLA's. Monitor and report
and General Manufacturing sectors. As a leading service provider, we proactively seek out the expressed report progress to management. Monitor new client service roll-out / implementations and escalate non-adherence customer contact detail via KAMs. Monitor the service adherence to agreed client SLA's. Monitor and report