CONTRACT CONTRACT CONTRACT
Fraud/Claims with Online Purchases:
Seeking Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent >
CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT Fraud/Claims with Online Purchases: Seeking 4 contractors Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent Requirements: 2-3 years of experience in fraud investigation a bonus 5 years in a customer service contact Strong analytical, investigation and problem-solving skills Experience with fraud systems, refund protocols conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify those
identify disruptions or unlawful acts.
Investigate people for suspicious activity or possessions
possessions.
Respond to alarms by investigating and assessing the situation.
Help people in need.
professional, resulting in compliments. Ensure client investigation deadlines are met and consultant keeps the client
Procedures Protocols
Monitor fare evasion and fraud control
Clear busses during service and events
reasoning is provided for variances . Ensure investigation takes place for any variances found . If any
calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
variances.
calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
reasoning is provided for variances . Ensure investigation takes place for any variances found . If any