EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting Performance, who is accountable for our customer experience enhancements and monitoring Client Operational customer experience data with the goal to better understand customer needs, viewpoints and experiences. • Review
engaging extensively with customers. Previous experience in Car Rental is preferred, but it is essential
Sales/Internal Sales and Customer Service experience.
A Valid Drivers License and own transport.
Computer
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting Performance, who is accountable for our customer experience enhancements and monitoring Client Operational customer experience data with the goal to better understand customer needs, viewpoints and experiences. • Review
information
Must have experience within the Tele-sales environment
Experience & Competencies:
Must have inbound and outbound experience
Good reading abilities as some roles information
Minimum 1-year previous call center experience (Preferred)
Excellent listening skills
2 years' experience related to customer care.
exp) ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE WILL BE CONSIDERED Appointment: Permanent, full-time Saturday 08:00 – 13:00 Previous parts salesman experience essential. Extensive knowledge of vehicle replacement please do not apply. Previous parts salesman experience essential. Area: Wynberg in Sandton, Gauteng
exp) ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE WILL BE CONSIDERED Appointment: Permanent, full-time Saturday 08:00 – 13:00 Previous parts salesman experience essential. Extensive knowledge of vehicle replacement please do not apply. Previous parts salesman experience essential. Area: Wynberg in Sandton, Gauteng
qualification in Marketing • Minimum of 3 years' experience in a similar role; • A high level of communication