relations and relationship management ● Technical support (hearing aids and apps connected to hearing aids) PERFORMANCE AREAS, WEIGHTS and OBJECTIVES Client Support and Relationship Management 50% ● Solve problems Complete assigned CRM tasks for follow-ups and support calls to clients. ● Conduct client check-in calls accurate adjustments to hearing devices, using remote support. Communication Management 20% ● Keep client interaction
relations and relationship management ● Technical support (hearing aids and apps connected to hearing aids) PERFORMANCE AREAS, WEIGHTS and OBJECTIVES Client Support and Relationship Management 50% ● Solve problems Complete assigned CRM tasks for follow-ups and support calls to clients. ● Conduct client check-in calls accurate adjustments to hearing devices, using remote support. Communication Management 20% ● Keep client interaction