Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
vital role in enhancing the user experience and supporting the company’s mission of delivering exceptional and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously documentation Collaborate with development and support leads to identify documentation repositories, ensuring required Please do not apply using Scanned CVs, no supporting documentation is required at this point, this