achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where conducted against operations requirements Monitor and manage the productivity of service providers as per the Operations and Head Office) Liaise with Centre Management and maintenance contractors regarding maintenance parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes Support store manager in facilitating and driving shrinkage committee meetings Manage access control
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes
achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where conducted against operations requirements Monitor and manage the productivity of service providers as per the Operations and Head Office) Liaise with Centre Management and maintenance contractors regarding maintenance parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes Support store manager in facilitating and driving shrinkage committee meetings Manage access control
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes