provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Collection and Retentions campaigns will be advantageous. 4-5 years' experience working at a management level level within a Call Centre of a large operation 4-5 years experienced in managing large teams across multiple preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education or equivalent
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic or effectively implement all trainings. Operate with 1:10 Trainer ratio. Creating and implementing Employee Evaluations. Work closely with Gradbay managers from various accounts to ensure smooth transition of
improving Customer Experience Manage multiple accounts from various industries. Clients could be domestic or effectively implement all trainings. Operate with 1:10 Trainer ratio. Creating and implementing Employee Evaluations. Work closely with Gradbay managers from various accounts to ensure smooth transition of
emergency exits. Ensuring emergency exits are clear from obstacles. Ensuring that all staff are aware of Experience, Knowledge and Qualifications Matric (Grade 12) or equivalent A Formal Qualification in Health