knowledge. • Responsible for incoming calls from Network GP rooms and members • Clinically assess members and pre-authorise for physical GP consultation • If triage does not allow a physical GP consultation, refer the strategies to decrease GP claims over utilisation • Perform clinical audits on authorised GP claims and ensure
E-Parts systems. Identify and co-ordinate all key GP processes by liaising with all functional managers process mapping and documentation. Mapping of the key GP processes with the departmental users and external business requirements. Act as a bridge between the GP business and IS department and manage and liaise development of SAP solutions. Represent the Group's GP IS in other markets (North America Region) within
and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives
practices in the workshop. Meet monthly revenue and GP targets. Problem solving issues with repair jobs
Investigate non-conformances. Meet monthly revenue and GP targets. Overtime planning. Ensuring adherence to
accounts for submission to Directors. Analysing the GP on a monthly basis. Dealing with external sources