ensure a professional, efficient, and courteous guest experience Ensure all walk-ins are embraced by yours with SOPs, ensuring correct charges Ensure all guest queries are handles professionally and promptly years supervisory experience in restaurant front of house operations or tasting room environment Passion and
enquiries.
daily basis to ensure great service and exceed guests' expectations. You will excel in this role if you welcoming and serving guests with the willingness to go the extra mile • Assist guests with their luggage etc. • Interacting with guests while assisting with luggage • Parking guests' cars • Perform fundamental interpersonal skills to be able to interact with guests • Efficient complaint handling • Be Flexible in
daily basis to ensure great service and exceed guests' expectations. You will excel in this role if you welcoming and serving guests with the willingness to go the extra mile • Assist guests with their luggage etc. • Interacting with guests while assisting with luggage • Parking guests' cars • Perform fundamental interpersonal skills to be able to interact with guests • Efficient complaint handling • Be Flexible in
Wine Lounge Manager, Cellar and guests
supplier enquiries. Finalize menus for functions with guests and the Head Chef; Conduct site inspections with with potential clients; Organize and manage in-house events and functions with the relevant manager and
interacting with staff, suppliers and occasionally hotel guests. The technician will also be prepared to be on on standby over some weekends to resolve any guest-facing issues as and when required. Typical duties will finding and troubleshooting - Liaise and work with guests, staff, vendors and IT personnel as and when required required after hours and at weekends to support guest facing systems Matric - Interest in/aptitude for
Cellar and guests Responding to guests' bookings on e-mail and any requests. Engaging with the guests in the an eye on service and constant interaction with guests and responding to their needs and requests. Training
Cellar and guests Responding to guests' bookings on e-mail and any requests. Engaging with the guests in the an eye on service and constant interaction with guests and responding to their needs and requests. Training
Consistently offer professional, friendly and proactive guest service while assisting other chefs in the kitchen