briefings between front and back of house Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner procedures for service to guests, ensuring exceptional food quality is provided to guests at all times Support that the work is completed in a manner that allows guests to receive the highest level of personalized service At least 5 years' experience at a 5-star Lodge/Hotel, with a minimum of 2 years' experience at a CDP
briefings between front and back of house Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner procedures for service to guests, ensuring exceptional food quality is provided to guests at all times Support that the work is completed in a manner that allows guests to receive the highest level of personalized service At least 5 years' experience at a 5-star Lodge/Hotel, with a minimum of 2 years' experience at a CDP
License with PDP Key Responsibilities: Hosting Guests throughout their Lodge experience from arrival departure Efficient assistance with front-of-house admin, including Guest billing and Lodge Stock controls, procurement Coordinating daily menu with the Kitchen team Coordinating Guest arrivals and departures with Lodge Team and various Inventories Conducting on-site game drives for guests and meeting criteria as set out by the Conducting is willing to innovate in the interests of the guest and company. Confident but humble Co-operative and
Conduct walking safaris (if qualified to do so) Host guests at certain meals and other relevant times Responsible stand by duties and other activities undertaken by guests Perform duties as required by the Field Guide Department