a Project Manager to join their team. The role requires an individual with IT project management experience practices and establishing the project management office competency within the organisation. Overall Project targets and the appropriate quality standards. • Work with clients to define project goals and to establish Coordinate, control, and direct activities of all staff and project team members to ensure the project success agile rituals efficiently and strictly. • Tracks work progress to identify blockages and developer divergence
fun, Sintrex attracts and empowers staff with an inspirational work experience, world class software and Develop commercial grade web applications • Deliver work to agreed Quality, Standards and Complexity • Mentor
Troubleshooting Application issues including MS Teams and MS Office Escalating issues that cannot be resolved timeously reported Assisting and implementing projects as required Providing First Line Support diagnosis and support management - prioritizing important issues Be able to work under pressure Excellent communication skills(Verbal orientated - Contributing dependently Optimises work processes - Contributing dependently Permanent role
achieving excellence in everything it does. We require a full time Jnr Support Technician in our IT department Laptops/Desktops / New devices EXPERIENCE & REQUIREMENTS: Matric Relevant IT Qualification – IT Certification Desktop & Printer support Knowledge of MS Office Suite (365) Detail oriented, results driven, team
Infrastructure ERP (Odoo) Member Portal Project Management Office (PMO) Business Intelligence (BI) How We Show Up: pursuing new opportunities with speed Discipline Work efficiently by ensuring clarity in tasks, responsibilities Skilled Professional/Manager/Senior Leader Level of Work Mobility/Travel: Yes After Hours Support/Standby: Responsibilities: Ensure all services meet business requirements and conform to internal standards, industry industry best practices, and regulatory requirements. Manage all lifecycle aspects of infrastructure services:
Level 3 engineer if it cannot be resolved. ROLE REQUIREMENT The logging of all requests via telephone and analysing incoming calls, problems and support Use the required dashboards or views to track and escalate issues The ability to work in a team and to be proactive around self-learning The ability to work under pressure management Required to work shifts (24 x 7 x 365) Be prepared to perform standby duties and work irregular irregular hours if required JOB SPECIFIC REQUIREMENTS Resolve as much calls on first call resolution Perform
and documenting business requirements Analyse business and system requirements and the business implication implication of user requirements to the business process involved Produce documentation accordingly and propose appropriate Assist with solution design (to ensure requirements met) Engage the most appropriate business representatives product development process by prioritizing requirements for implementation, and overseeing the stages non-technical / business teams by simplifying requirements so they are easily understood across the whole
deliver regular and ad-hoc reports as per business requirements using PowerBI, Excel, and Odoos in-built reporting
to the functional requirements and in alignment with standards and best practices Work with the implementation management. Compile technical documentation when required. Do research with factual evidence in problem in-line with Business requirements. Liaise with project stakeholders as required during the SDLC. Performing may arise. Investigate production errors where required. Be on standby and provide support as agreed with technical and application design and architecture when required. Provide input to development standards and best
and debug software according to the functional requirements and in alignment with the Client's standards management Compile technical documentation when required Do research with factual evidence in problem solving in-line with Business requirements Liaise with project stakeholders as required during the SDLC Performing Ensure environment stability and Systems health Work with the implementation and configuration manager may arise Investigate production errors where required Be on standby and provide support as agreed with