and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents. Participate new customers and upgrades. Ensure incidents are resolved within SLA and update incident information accurately
improvements. Identify and resolve database locks and lack of statistics, resolve data structure issues,
tool designed to help marketing teams discover, hire, and track creator marketing campaigns across socials
In this role, you'll be the go-to person for resolving IT issues, providing support via a ticket-based
defects are identify defects with External client. Resolve IT Software client business, process problems,
defects are identify defects with External client. Resolve IT Software client business, process problems,
hardware, software, and peripherals. Troubleshoot and resolve issues related to desktop performance, network
strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative
allocation The ability to find innovative ways to resolve problems Project Cross Skills would be advantageous
systems support, able to investigate, diagnose and resolve complex issues with minimum guidance. Key Responsibilities: