Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident, Problem Management, Configuration Management. ADVANTAGEOUS TECHNICAL SKILLS SQL
requires the services of a Delivery Assurance Manager ( Senior) - Midrand/Menlyn/Rosslyn/Home Office expertise to deliver, whilst providing effective management to teams NB: By applying for this role, you preferred. Capability as a Test Manager (minimum 5 years) Proven ability to manage a team (minimum 3 years) findings and flows Appreciates the need to plan and manage projects through the benefits they deliver Experience Advocates test asset reuse within IT portfolio Manager to understand what actions are required to close
PIC processes (Problem, Incident & Change Management Perform daily operations tasks and end user support related field Bachelors' degree in operations management or related field 3 years experience ESSENTIAL Processes/IT Service Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management skills Application and System Monitoring Test management ADVANTAGEOUS TECHNICAL SKILLS Interface Technology
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide analysis to management team to enable them to make informed decisions regarding resource management. Proactively maintenance of the environments including patch management and upgrades. Responsible for implementation Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring
Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned ArgoCD or Flux Expertise with Helm in deploying and managing applications on Kubernetes clusters Data modelling standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification Assisting with the business cases Requirements management: Eliciting requirements Translating and simplifying different technologies Assist with identification and management of risks
functionalities. Understand, enhance, and support Document Management processes. Experience with IDOCs and XML messages Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration IT Service Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management
these by strategizing accordingly. Communication management (newsletters and notifications) JIRA coordination Confluence design, build and maintenance Compliance management (YPA documentation, Audits, LRE and KPI adherence) experience in a corporate environment Project managements qualification and/or relevant experience ESSENTIAL knowledge. Change Management (CM) IT Service Management (ITSM) Release Planning Start Up Management (SUM) System System Monitoring Technical Continuity Management (TCM) Excellent proficiency in the Agile Tool Chain (JIRA
in an SAP environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work PIC processes (Problem, Incident & Change Management Perform daily operations tasks and end user support Back-out Planning Business Continuity Management (BCM) Change Management (CM) Cut-over Planning Fall-back Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training Training Problem Management (PM) Release Planning Start Up Management (SUM) System Monitoring Technical Continuity