issues. • Training and awareness (coordinating and scheduling required compliance training for staff) General Regulatory Compliance within the Financial Services Sector (Home Loans and other Short Term Unsecured
Durban. Leadership and team management : Recruit, train, and supervise a team of retail associates, ensuring ensuring they deliver outstanding customer service. Provide ongoing coaching, feedback, and performance Customer experience - Ensure exceptional customer service standards are upheld at all times Handle customer understanding of retail sales principles and customer service practices. Proficient in inventory management and
Durban. Leadership and team management : Recruit, train, and supervise a team of retail associates, ensuring ensuring they deliver outstanding customer service. Provide ongoing coaching, feedback, and performance Customer experience - Ensure exceptional customer service standards are upheld at all times Handle customer understanding of retail sales principles and customer service practices. Proficient in inventory management and
specialised financial management and administration service by partnering and influencing store management store areas to affect profitability Communicate, train, implement and sustain relevant Systems, Methods
to be authorized to the service provider, and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: • Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement • Claims Panel or non-panel service providers; relationships ensure professional customer service interaction, with
impacts the Group. • Conduct compliance regulatory training, keeping Compliance and all internal stakeholders
&Vendor manager to achieve continuous and auditable service delivery compliance across Facilities. • Compile procurement policy. • Compile, negotiate and maintain service level agreements with the suppliers in line with (maintain vendor QMS) • Negotiation of contracts and service level agreements • Identifying new components and different business needs. Mailroom and Courier services • Security control of mail equipment. Management items. Investigate possible misuse of postage services and report findings. Identify cost saving procedures
Analytical Processes Commercial Acumen Customer Service Delivery Planning & Organising Policy &
Analytical Processes Commercial Acumen Customer Service Delivery Planning & Organising Policy &
Microsoft Integration, Analysis and Reporting Services and other relevant technologies. B.Comm Business