requisite onboarding KPIs. Conducting daily onboarding Engineer meetings. Overseeing and proactively reviewing member reviews, performance management, providing training and all-round team support. Owning the ongoing in recruitment and training of new team members. Collaborating with Senior Engineers and Product Manager the software onboard in line with established service level agreement with clients. Configuration of
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase
blocks as well as maintaining best practice engineering. Building and maintaining the website front-end most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics