Service Desk Engineers provide IT end-user support on various components of an IT environment, including incidents or service requests and you will continuously better yourself through training and research and the face of the company. Deliver exceptional service to internal and external customers. Respond to ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users to
Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
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DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
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Senior Electrical Engineer/ Engineering Manager with automation background on process plants. Prior hydrometallurgical and met. Develop Technical team's careers and training levels. Technical team scheduling and productivity support and servicing of PAS analyser systems. Installation, commissioning, and training functions on and met. Develop Technical team's careers and training levels. Technical team scheduling and productivity support and servicing of PAS analyser systems. Installation, commissioning, and training functions on
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with