Reference: CAW005523-LH2-1 Dealership Service Advisor - Johannesburg North A fast growing motor vehicle vehicle brand is currently looking for a Service Advisor to join their growing team. Requirements: Reside scheduling service appointments, and effectively communicating with them throughout the service process information about services, pricing, and timelines in a clear and professional manner. Service Consultation: to customer concerns and accurately documenting service requests. Vehicle Inspection: Performing visual
and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment
415605 - Service Coordinator – Construction – Randburg Employer Description Companies offers services in project project engineering, procurement, and construction for various industries. Job Description Your duties all aspects of service operations, including scheduling, dispatching, and customer service. Ensure timely timely and efficient delivery of services to customers. Monitor service requests and assign technicians to appointments and provide updates on service status. Maintain accurate records of service requests, work orders, and
contribute to the high standard of quality client service to both financial intermediaries and investors Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution Liaison role between Communication Centre, Client Services and Sales teams Creating a culture of Treating processes Coaching & Training: Ongoing Coaching & identification of training and development needs
contribute to the high standard of quality client service to both financial intermediaries and investors Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution Liaison role between Communication Centre, Client Services and Sales teams Creating a culture of Treating processes Coaching & Training: Ongoing Coaching & identification of training and development needs
clients signing on for medical administration services. Your mandate is to build strong relationships clients through the adoption of the bureau service On-board and train bureau clients on products and processes Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information standards 2 years training clients on software products 2 years upselling products and services to existing
clients signing on for medical administration services. Your mandate is to build strong relationships clients through the adoption of the bureau service On-board and train bureau clients on products and processes Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information standards 2 years training clients on software products 2 years upselling products and services to existing
environment that emphasizes excellent customer service and a proactive approach. Member Experience: Ensure enhance members' satisfaction. Staff Scheduling and Training: Develop staff schedules to ensure adequate coverage Provide comprehensive training to welcome desk staff, covering procedures, customer service protocols, and emergency with a focus on team development and customer service excellence. Must have strong computer skills across and must carry a deep understanding of customer service standards. Matric and a post graduate degree or
for the first 3-4 months of their employment to train them up before they become completely remote and queries are noted and closed within the given Service Level Agreement. The Junior Customer Relations a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre
for the first 3-4 months of their employment to train them up before they become completely remote and queries are noted and closed within the given Service Level Agreement. The Junior Customer Relations a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre