In Service Training Retail Business Management Jobs in Cape Town
Customer service / support
- Masa Outsourcing Ltd
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing Ltd
South Africa
centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with while maintaining a high standard of customer service. They also respond to claim-related queries and Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint. Resolve Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with while maintaining a high standard of customer service. They also respond to claim-related queries and Responsibilities: To be logged onto the Client Services inbound telephone queue and web touchpoint. Resolve Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query
Claims Assessor Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
claim expectation is adequately addressed and managed by applying the principles and effectively communicating targets with a high level of accuracy and within service turnaround time. To maintain and update your daily priority and escalated claims as identified by management are processed within 2 hours. Interacting with note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only
Gap Claims Assessor
Masa Outsourcing LtdSouth Africa
claim expectation is adequately addressed and managed by applying the principles and effectively communicating targets with a high level of accuracy and within service turnaround time. To maintain and update your daily priority and escalated claims as identified by management are processed within 2 hours. Interacting with note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only
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