As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
RESPONSIBILITIES:
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and
an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids