Inbound Call Centre Customer Service Jobs in Durban
IT / Computing / Software
- Datafin It Recruitment
Service Desk Coordinator Durban
Datafin It Recruitment
Durban
consulting and services provider based in Umhlanga, is seeking a full-time, on-site Service Desk Coordinator UK-based clients. The Service Desk Coordinator will be responsible for coordinating service requests, managing managing customer inquiries, and ensuring timely resolution of IT-related issues. This role involves collaborating REQUIREMENTS: Service Coordination and Operations Management skills Customer Service experience Knowledge correspondence. Apply here: https://www.datafin.com/job/service-desk-coordinator-onsite/ OR e-mail a Word copy
share this job on whatsappIt Service Technician Durban
Datafin It RecruitmentDurban
business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed over the phone and via email. Effectively manage customer expectations with timeous updates & clear arrange/confirm any schedule changes with the Support Centre Co-coordinator. Maintain current, accurate notes notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary
Support Engineer Durban
Datafin It RecruitmentDurban
Support Engineer is wanted by a dynamic Internet Service & Network Specialist to join its Durban division and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions follows up on escalated calls to ensure completion and feedback. Maintain service and quality levels according standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
Noc Technician Durban
Datafin It RecruitmentDurban
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is in search of an accomplished Interaction Documentation and Reporting Email hosting services. Voice and video data management. Documentation the stability of the core network. Engaging in on-call rotation shifts 24/7 or whenever necessary. Identification Networking Experience Experience Administering cloud services Windows Server Administration and Support certification industry standard software products in support of customer environments. Advanced: VMware VCP (VMware Certified
Onsite Technician Durban
Datafin It RecruitmentDurban
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is currently seeking an onsite scheduled installations and emergency support for customers, making it a highly visible position. The IT Technician Networking Experience Experience Administering cloud services Windows Server Administration and Support (Certification industry-standard software products in support of customer environments. ATTRIBUTES: Excellent communication
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