Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: with customers, service partners, and internal stakeholders. Provide excellent customer service to all
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: with customers, service partners, and internal stakeholders. Provide excellent customer service to all
manager in Durban Experienced in Management of multi-customer warehouses, distribution and site delivery operations of course. Strong focus on achievement of set customer KPI's and company financial as well as other logistics Financial logistics management exposure – P&L and Customer Profitability reporting and control. Including Superior client management skills across multiple customers. R 55 000 - R 60 000
manager in Durban Experienced in Management of multi-customer warehouses, distribution and site delivery operations of course. Strong focus on achievement of set customer KPI's and company financial as well as other logistics Financial logistics management exposure – P&L and Customer Profitability reporting and control. Including Superior client management skills across multiple customers. R 55 000 - R 60 000