qualification is a prerequisite
Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the providing a first call resolution experience, while maintaining a high standard of customer service. They also Client Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving achieving minimum metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – telesales and online sales • Insurance background • Customer relations background • Strong administration skills Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting standards checklist skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic
Description The Call Centre Operator will be responsible for operating and ordering for products. The Min Requirements: Matric Certificate in Customer Service Qualification in Supply Chain Management / advantageous 3-5 years working experience in a customer service industry pertaining to extensive ordering Evolution advantageous Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders accurately, no room for errors Deliver premium service to clients with regards to all aspects of Order
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – telesales and online sales • Insurance background • Customer relations background • Strong administration skills Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting standards checklist skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent