We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance
deliveries, pricing, etc.) Update call lists Upsale on every sales call made to customers 2. Pricing Receive due no stock. 5. Documentation Keep records of calls and sales and note useful information. Safekeeping cop documentation. 6. Reporting Close all open calls and make sure the customers did received the stock
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
reslution of Production Support calls Interactions through meetings, calls and emails: with central product