high-quality customer service experience and an efficient system for service and maintenance. Key performance areas: address poor service feedback. Keep management informed to avoid surprises. Manage staff weekend stand-by out tickets. Ensure all tickets on the in-house system, is processed efficiently and accurately to closing
high-quality customer service experience and an efficient system for service and maintenance. Key performance areas: address poor service feedback. Keep management informed to avoid surprises. Manage staff weekend stand-by out tickets. Ensure all tickets on the in-house system, is processed efficiently and accurately to closing
inspection summaries. Collect and supply accurate information for in-house export clearance. Booking and timely
inspection summaries. Collect and supply accurate information for in-house export clearance. Booking and timely
sub-contractors Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets
sub-contractors Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets
administration: Maintain and promote paperless online system Respond to queries Ad Hoc duties when needed Perform