Responsibilities
- Design, install and manage security mechanisms that protect the company's network and information systems against breaches, viruses, and Antispyware;
- Upgrade systems by implementing and maintaining security controls;
- Protec
Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from
Key Performance Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new equipment.
- Adopt a proactive approach to prevent problems from arising.
- Ensure compliance to OHS when setting up.
Key Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Verify/ identify problems with help desk.
- Contact users to get clarity on problems and trouble shoot.
- Provide telephonic support to users if possible.
- Provide physic
Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic sup