We are looking for a competent Help desk technician for our Port Elizabeth Office to provide fast and business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution Ensures Antivirus is installed on to all company desktops and laptops Disables expired accounts by following
the IT technicians in the use of computers and relevant software applications as well as supporting a network network of desktops, servers and associated printers and peripherals. Monitor helpdesk and ensure that and 3rd level technical support to the desktop support team Assist the desktop team where needed and when break/fix support, advice, and assistance to users. Provide technical direction to the desktop team across Maintain a high degree of customer service for all support queries and adhere to all IT Service Management
level IT Engineer which will be responsible for supporting, maintaining, and advising our clients on their IT Infrastructure Hardware knowledge Server and Desktop Strong MS Server software knowledge, troubleshoot recover, installation and configuration Install and Support LAN / WAN Equipment Firewalls Managed Switches Remote and On-site Client Support Keeping Records of Clients Infrastructure Supporting other Engineers Matric years in supporting role JNR Min 3 – 5 years in supporting role Tier 2 Min 5 years in supporting role Tier
sector in Asia, Africa, and the Middle East. We support insurers, banks, financial inclusion organizations systems that support core organizational functions. The purpose of the job is to support and enhance the systems products to justify recommendations and to support purchasing efforts. • Propose and create system agile environment, and solid experience with supporting technologies (JBoss, Hibernate/JPA, MsSql, SVN
current with industry trends and competitors. Support national product sales with advanced product offering ensure project delivery. Provide training and support to sales teams, ensuring they are well-equipped communicating product improvement opportunities. Supporting of Key projects under the supervision of the Project Manager Working in an Agile way to best support the team and the business. Develop and maintain
contract. Understanding the strategic goals and the supporting business architecture. Obtaining and understanding Departmental agility, resilience and enablement will be supported by having timeous and relevant information sets
sector in Asia, Africa, and the Middle East. We support insurers, banks, financial inclusion organizations Conduct system integration and functional testing Support the roll-out of new technical solutions and /or
management Work as a team - across the project Support countries as they perform and complete UAT testing
documentation for the application Provide primary support for installation of application releases into production technical expertise and guidance to production support staff R 60000 - Monthly
segment. You will have to design, develop and support solutions based on the below frameworks & technologies