Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet Responsibilities: Take accountability for overall service delivery and customer experience. Build strong customer internal and external. Accountable to manage service delivery organizations and their contractual obligations active experience managing operations and service delivery in customers environment of complex multidiscipline experience leading multicultural teams in a service delivery environment. Understanding and exposure to
Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet Responsibilities: Take accountability for overall service delivery and customer experience. Build strong customer internal and external. Accountable to manage service delivery organizations and their contractual obligations active experience managing operations and service delivery in customers environment of complex multidiscipline experience leading multicultural teams in a service delivery environment. Understanding and exposure to
position is to own stakeholder relationships and service delivery for commercial and technical systems within
services transparently
Own a monthly, global service delivery review with the protection services vendors
advocate to ensure retention through excellent service delivery. By ensuring a seamless integration of our churn risks, and identifying opportunities for service delivery improvement. Service Trend Analysis: Track failures, providing insights for effective service delivery. Client Advocacy: Advocate for client needs collaborating with internal teams to improve service delivery. Technology Advisory: Monitor and evaluate
advocate to ensure retention through excellent service delivery. By ensuring a seamless integration of our churn risks, and identifying opportunities for service delivery improvement. Service Trend Analysis: Track failures, providing insights for effective service delivery. Client Advocacy: Advocate for client needs collaborating with internal teams to improve service delivery. Technology Advisory: Monitor and evaluate
the operational function to ensure optimal service delivery.
2019
3 years exp as an IT Manager or Service Delivery Manager
3 years of exp managing teams
dispatching, and customer service.
/>Purpose
To own stakeholder relationships and service delivery for commercial and technical systems within
"healthy."
Own a monthly, global service delivery review with the relevant vendors, with input
of experience of in-house / outsourced IT service delivery / management