opportunities, and crafting bespoke learning solutions that resonate with the evolving needs of businesses
experience with the websites, self-service apps, consultants and call centre • Identify emerging member needs content, tools and material enabling the Fund and consultants to provide timeous communication and advice regarding their requirements and recommend processes and solutions to meet their needs and achieve objectives. • years’ professional experience in CX platforms and solutions in a financial services environment. • Pension
financial savvy. Ability to structure and tailor solutions. Integration of customer drivers and business
financial savvy. Ability to structure and tailor solutions. Integration of customer drivers and business
opportunities, and crafting bespoke learning solutions that resonate with the evolving needs of businesses