The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional Responsible for delivering a particular service support within the agreed service levels, and owns all timeously and in line with SLA and OLA. Customer Support Answer, evaluate, and prioritize incoming telephone
hospitality sector is seeking a Business Application Support professional. In this role, you will be tasked responsibility. You will collaborate with and provide support to all business units within the client's company application support allows you to deeper analysis of application usage data, helping support professionals years of experience in a Business Application Support role. · Minimum 1 year of experience with technology step by applying for the Business Application Support position. Access the application link at www.codematch
hospitality sector is seeking a Business Application Support professional. In this role, you will be tasked responsibility. You will collaborate with and provide support to all business units within the client's company application support allows you to deeper analysis of application usage data, helping support professionals years of experience in a Business Application Support role. · Minimum 1 year of experience with technology step by applying for the Business Application Support position. Access the application link at www.codematch
telecommunications specialist, is looking for a Senior IT Support Engineer to join their team in Midrand. Field Teams: based on direct contact with the client. APEX Support: Provide assistance on Apex with complex issues
>Provide high quality application and systems support
Technical Support:
opportunity for a diligent and reliable Sales Support Representative to join a busy team in the Bruma thinker Problem solver Experience in Sales/Sales Support/Admin Diligent and ambitious. Reliable and punctual
OFFICE SUPPORT ADMINISTRATOR (to INTERNAL AUDIT Team) – Midrand, JHB 12 Month Contract, Start Immediately Waste Management concern is in search of a dynamic Support Administrator to join their dynamic and growing time-management and communication skills to engage and support both internal and external clients alike. Key Duties appropriately. Responsible for providing administrative support to the internal audit team to ensure efficient arranging meetings, and collating minutes, Assist and support the team with compilation, distribution and obtaining
nd line software application support Working in a global team supporting our client's products Communicating for limited travel to customer sites Covering support hours on both day and night shifts on a rota basis the department, mitigating risks and providing support and escalation point to other members of the team Significant experience in a similar application support role, preferably for a complex ERP system Strong development team Demonstrable experience in a similar IT support role, including: Strong MS SQL Server database
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Monitoring Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
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