document(s) Proactively propose solutions to improve the support of (new) business processes ABAP debugging beneficial process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing holidays on implementation and operations (IT Support) related tasks Ability to work as part of an agile
and other Serverless development, deployment, support, and maintenance. Meet with end users and gather Production support & hyper-care after production deployments 2nd and 3rd level support of the system/product
a VDI environment. Designing VDI solutions to support business requirements based on guidelines. Design VDIs matching their exact application needs and supporting the partner onboarding process (Crash Test simulation) demands (related to user requirements / platforms). Supporting and consulting applications owners on specific
with senior stakeholders across the programme supporting the testing activities. Establishes the capability for BIZ. Participates in the test planning and supports other Sub-Product team members with automated
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
manuals. 2nd and 3rd level technical operational support for developers (technical end users developing
technologies. Coordination between development and support environments. Assisting with the business case
sessions, pre- and post-delivery and briefings of all support functions Plan and deliver all communications,