Industry leader in Industrial Automation and Technical Support in the Upper Highway Area has a vacancy for and existing.
will be responsible for providing first-line technical support to users, generation and preparation of system grow in the IT field. Provide first-line technical support to users via phone, email, and on-site support
Do: Customer Support: Provide first-level technical support to customers via phone, email, or chat. Diagnose for customers. Escalate complex technical problems to senior support staff or network engineers when accurate records of customer interactions and technical support cases. Report recurring issues to the technical learn and grow. Embrace the dynamic nature of technical support and the thrill of solving complex problems
from conception to implementation. Providing technical support and training to staff and users. Developing
providing guidance for project management, technical analysis, support for implementing and deploying technical
the position To provide administrative and technical support services to the Customer Services Division not experience downtime due to low cash. Technical Support Keeps the team updated with new features and
the position To provide administrative and technical support services to the Customer Services Division not experience downtime due to low cash. Technical Support Keeps the team updated with new features and
covering Microsoft applications. What You’ll Do: Technical support for all IT Project related services. Management
junior developers and assist in their technical growth. Support existing applications and develop new
leading small to medium sized teams I.T. / Technical customer support experience Experience with Microsoft365